How to Respond Properly in an Emergency
Emergency Information for Hwest Hotel
If you are in a life-threatening emergency, please dial the appropriate emergency number directly.
Ambulance – 144
For medical emergencies and acute health risks.
Fire Department – 122
For fires and other emergencies requiring the fire department.
Police – 133
For danger, break-ins, theft, or other police emergencies.
European Emergency Number – 112
The Europe-wide emergency number is free of charge and can be dialed in all EU member states. Use 112 especially if you are unsure which emergency service to contact.
Health Advice – 1450
For health questions and concerns when there is no acute medical emergency.
HWest Hotel – Emergency Contact
If you need assistance with hotel-related matters outside of reception hours, you can reach the ÖWD 24 hours a day. Please contact them only in the following cases: fire alarm, power outage, inability to access your room, or problems with the key safe.
+43 1 290 10 50
Hotel ID: 114290
The front desk is staffed daily from 7:00 a.m. to 8:00 p.m. Outside these hours, the ÖWD is available to assist you with hotel emergencies. Unnecessary calls will be charged at €80.00. The security service does not replace hotel staff. In emergencies: Police 133
In the event of an emergency, always dial the appropriate emergency number directly.
If possible, provide the following information when calling emergency services:
Your name
Your location
What happened
How many people are involved
HWest Hotel
Schlöglstrasse 57
6060 Hall in Tirol
